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Sage MAS 500 - Customer Relationship Management (CRM)

Sage MAS 500 offers a powerful and varied set up modules to meet your CRM needs:

Sage CRM Saleslogix Sales - SalesLogix Sales provides the tools and resources needed to effectively manage all aspects of the sales cycle and increases team sales performance. It’s a single repository for the customer information captured across your entire organization that enables you to access account and contact information, track opportunities from lead through close, manage team calendars and activities, forecast revenue, and report on sales activities and effectiveness.
(Sage CRM Saleslogix Sales spec sheet - .pdf)

Sage CRM Saleslogix Marketing - SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most profitable customers and shorten your sales cycle. Capturing rich, timely data from customer interactions across your organization allows you to develop and execute meaningful marketing programs that drive results.
(Sage CRM Saleslogix Marketing spec sheet - .pdf)

Sage CRM Saleslogix Support - SalesLogix Support provides the advanced issue tracking and resolution tools as well as access to relevant customer data – including products purchased, ticket and defect history, and maintenance contract status – needed to maximize the effectiveness of each interaction with your customers.

eCustomer - The Sage MAS 500 eCustomer e-commerce module brings the power of the Internet and fully integrated Web-based technologies to your business. This module offers flexibility and ease of use for you and your clients to conduct business over your Web site. Through a business-to-business storefront, customers can order items from a general catalog that you can customize for your Web site. When they’re ready to purchase, they simply submit the order and receive an immediate confirmation. When the order is accepted, they receive an automatic e-mail acknowledgement.
(eCustomer spec sheet - .pdf)

eSalesforce - eSalesforce, will empower your salespeople with a level of efficiency, productivity, and customer service that is sure to boost sales. With eSalesforce, you can keep your sales team in the field and help them maximize their selling opportunities. eSalesforce empowers your salespeople with real-time remote access to critical customer account information and the ability to perform essential sales activities, including placing orders, checking order and shipment status, as well as managing invoicing, payment, and credit history. Down-time turns into up-time when your sales team has remote access to their accounts. Whether you’re on the road, in the air, or at home, eSalesforce ensures that you can keep up with new opportunities, manage forecasts, and review sales and commission results.
(eSalesforce spec sheet - .pdf)

Whether you need comprehensive sales, suport, training or implementation, for MAS 500 ERP's customer relationship management (CRM) applications - contact us, now.