Is your office staff spending countless hours on inputting and exporting data? Do you feel like their strengths aren’t being used effectively because they are so tied down with mundane data entry?
ACI Consulting is here to lend you a hand. We know how frustrating it can be to feel like you could be paying your employees to accomplish more, but you don’t know how to get to that point. We also know that you don’t want your employees to be bored or not stimulated at work. That’s why we’re offering Sage 100 customers with a new module: Service Pro Software.
This innovative new software offers users an end-to-end, fully assimilated solution for automated repair center and field service management. The integration of this module will free your home office and service management personnel from performing time-consuming import/export functions throughout their days.
The following are offered with the Service Pro Module:
- Visual Scheduling
- Mobile apps for iOS (Apple), Android, or Windows Mobile
- Service Web Portals
- Incoming and Outgoing Calls
- Management of Work Orders
- Asset Management
- Parts and Inventory Tracking
- Warranty Tracking
- Service Contracts
- Invoicing and Billing
- Technician Time and Hour Tracking
- Photo and Signature Capture
In addition, Serve Pro can do the following for your organization:
- Service Pro for Back Office Service Management: offers back office service management capabilities, including but not limited to work order management, asset management, inventory tracking, quoting, invoicing and billing, and standard reporting.
- Service Pro for Scheduling: brings ease of use and order to the sometimes complex and chaotic task of scheduling field technicians. Offers a simple drag and drop for work order assignments, automated communication with technicians’ devices, and dozens of configuration and display options.
- Service Pro Mobile for Service Technicians: empower your field technicians with real-time customer asset, inventory, warranty, and other information while they’re out on the job.
- Service Pro Mobile for Field Inspections: useful for businesses that use forms in the field for inspections, reporting, quality assurance, or other critical field data collection processes.
The industries that are rapidly adopting Service Pro include:
- Industrial Equipment
- Medical Equipment
- Construction and HVAC
- Security and Building Systems
- Communications Equipment
- Energy and Utilities
- Inspection and Audit
- Property and Facilities Management
- Food Service Equipment
- Capital Equipment
- Oil and Gas Equipment and Field
Contact ACI Consulting today if you feel that your company could benefit from this innovative module.